Articles from Month: April 2018

Salesforce and Customer Support

Sysco LABS 2 April 2018

Your relationship with your customers is the backbone of any company’s success, and it’s your support team that maintains that relationship when times are tough. A customer will only call support if they have a problem, and how that problem is resolved could be the difference between fallout and loyalty.  Given the importance of the support role, it’s critical to empower your