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Gaining Business Intelligence Through Unifying CAKE’s Data

Articles 29 October 2018

The CAKE restaurant technology platform empowers restaurants and improves the experience of their customers through a holistic tech offering comprised of multiple applications that work seamlessly together. CAKE’s POS, Guest Manger, Waitlist, Online Ordering and Reports applications form a synergy that benefits both the customer and the restaurant owner in ways that are not possible

Salesforce Lightning and the Smart POS

Sysco Labs 23 March 2018

Salesforce is the world’s largest Customer Relationship Management (CRM) system with customers of enormous scale including Adidas, KONE, The US bank and AWS. But what is it that makes them the leader? Put simply, you’d be hard pressed to find a platform as feature rich as Salesforce.  So, many major companies turn to CRM to streamline their customer management, from approaching potential customers, managing leads and closing deals, to keeping existing customers happy. In the restaurant industry Smart Point of Sale (POS) systems

The Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money, Business and the World

Sysco LABS 27 February 2018

The year: 2018, the technology: Blockchain. This revolutionary technology is changing the way that humans have transacted since the beginning of time, disrupting established norms like buying, selling and borrowing and breaking down barriers which restrict and threaten the freedom of trade.   Today, humans still rely heavily on large intermediaries of centralized institutions such as banks, governments, big social media agencies and credit card

Cyber Security and Cloud Computing

Sysco LABS 12 February 2018

In this Innovation Session, Keet Sugathadasa delves deep into cyber security and talks in detail about security best practices, analyzing and breaking encryption schemes, hacking and how it plays out within the Sri Lankan legal system. Watch full video below:    

How Data Can Improve Your Support

Sysco LABS 7 February 2018

Our operations engineering team handles the development of tools such as Pulse Assist, to help our support teams perform to their maximum potential. They’re working on some cool new features such as being able to analyse information from support calls and past issues, making smarter suggestions as to the potential causes of problems, and providing

Blockchains and Bitcoins: Can One Survive without the Other?

Sysco LABS 29 January 2018

In this Innovation Session, Priyath Gregory and Sandaruwan Nanayakkara from Sysco LABS deconstructs bitcoins and blockchain technology in order to investigate and explore the two ideas as independent entities. They start the session by walking the audience through the different systems – from centralized to distributed to the decentralized peer system that is blockchain. Then they dive deeper

Smart Decision Making & Managing Oneself

Sysco LABS 16 January 2018

In this session, Vice President – Engineering at Sysco LABS, Hiranya Samarasekera provides valuable insights about decision making, leadership and managing oneself. In ‘Smart Decision Making’, he covers common traps which include the sunk cost fallacy; and estimating and forecasting traps such as the recall-ability bias, before moving on to big decision making, and how

Full Stack Quality Engineering

Sysco Labs 3 January 2018

Who is a full stack Quality Engineer? The term “full stack” is a widely-heard term, mostly associated with Software Engineering, but rarely in conjunction with Quality Engineering.   So, what exactly is it, and why is it important? To understand this, let’s look at what traditional QA practice is. There are several areas and types

Lessons from Production NodeJS Applications

Sysco Labs 22 November 2017

Deepal Jayasekara, Senior Software Engineer at Sysco LABS spoke about “Lessons from Production: NodeJS Applications” What distinguishes NodeJS from any other programming platforms is how it handles I/O. We hear this all the time when NodeJS is introduced by someone: “A non-blocking, event-driven platform based on Google’s v8 Javascript engine”. What does this mean? What

An Introduction to AWS Security Testing

Sysco LABS 26 September 2017

Amazon Web Services provides on-demand cloud computing platforms to individuals, companies and governments, and have full compliance with security best practices and industry standards. Sudheera Lakmal, Senior Implementation Specialist at Sysco Labs provides an introduction to AWS, security fundamentals, testing for security and the tools involved in his talk delivered at the  Security Engineering event organized by

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