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Sysco LABS Tutorials | Introduction to Golang

Blog 10 July 2019

Dileka Madushan – Software Engineer from the Sysco LABS Customer Experience team – takes us through an Introduction to Golang in this Sysco LABS Tutorial. The demo includes; – Advantages of Go – Outline of a simple program – Writing custom function – Data types of Go – Introduction to Structs – Introduction to Pointers

Is Predictive Support the Future?

Sysco LABS 28 December 2018

Support is now veering towards a culture of proactivity in which vigilant monitoring and analytics help prevent or resolve issues before customers even realize they exist. Practices such as intelligent re-routing where incoming calls from customers are prioritized based on urgency, and the ability to view customer history prior to a support conversation are now

Stop Pretending You’re Agile!

Sysco LABS 17 August 2018

The second Engineering Nexus revolved around the challenges of adopting and absorbing Agile into an organization, especially one with an established culture, why we seem to fail at it, and how to get better – all from an architectural, process and delivery standpoint. Following are the complete video documentations of the individual speaker sessions of

Sysco: Pushing Boundaries and Reimagining an Industry Through Technology

Sysco LABS 15 August 2018

Sysco’s Executive Vice President & Chief Technology Officer, Wayne Shurts and Vice President Business Technology for the Americas, Wesley Story, talks to us about how technology is helping Sysco create more value in almost every aspect of Sysco’s business – from improving customer experience and business operations, to helping decrease Sysco’s carbon footprint – pushing

Zap in a Snap

Sysco LABS 2 July 2018

In our latest Innovation Session, Christina Thalayasingam talks about Security testing and provides an introduction and quick demo of the Zap (Zed Attack Proxy) tool.   <center.

Things to Consider Before Choosing DynamoDB

Sysco LABS 25 June 2018

DynamoDB is the non-relational database service provided by Amazon Web Services (AWS) as the fast , flexible and eventual consistent database solution for modern large scale applications. Being an eventually consistent database system, DynamoDB relaxes the consistency in favor of availability and partition tolerance. Even though DynamoDB is a NoSQL database system, DynamoDB has significant differences

JARVIS Lives Everywhere

Sysco LABS 20 June 2018

Why are tech companies so intent on building digital personal assistants? Chamantha De Silva explores this through the J.A.R.V.I.S phenomenon popularly depicted in pop culture, and slowly bleeding into real life.

The bots are coming – are YOU ready?

Sysco LABS 5 June 2018

Nathan takes a seat at his desk early on a Monday morning, glances at his watch and suddenly remembers that he has two meetings, a conference call and an appraisal… all before lunch. He opens his laptop to start his daily routine of checking his mails but a red flagged email catches his eye. The

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