Support is now veering towards a culture of proactivity in which vigilant monitoring and analytics help prevent or resolve issues before customers even realize they exist. Practices such as intelligent re-routing where incoming calls from customers are prioritized based on urgency, and the ability to view customer history prior to a support conversation are now
The Sysco LABS Cloud Services Division speaks about the use of Terraform in building cloud infrastructure. The session touches on; Infrastructure Engineering Building Infrastructure Infrastructure as Code Introduction to Terraform Terraform Glossary and is concluded with a Demo. Watch the full video below!