Open 24/7 365

by Sysco LABS Application Support 2 February 2016

A restaurant operating system has to be fully functional in all its aspects to deliver not only the best food but the best services. In this Innovation Session by Eshan Deane, Dulan Ratnayake and Harsha Wijendra from the Operations team, we take a look at the services CAKE offers to its clients 24/7, all 365 days of the year. CAKE ensures that its clients are given the best restaurant solutions services for the value they pay, to build better customer relationships and to make better profit by the high quality service level. The session also talks about the customer support, application support and production support tiers which are involved with troubleshooting the system, and how CAKE strives to deliver a fully functional restaurant management system.


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