Associate Operations Engineer

Location: Colombo, Sri Lanka
Published on: 9 February 2016
Job Type: Full Time

What you will be responsible for:

  • Troubleshooting technical issues – Application and Networking issues, cloud based connectivity issues.
  • Upgrades and new deployments.
  • Owning entire merchant set up process – POS setup, Credit Card set up and Cloud set up.
  • Monitoring and proactively managing application issues.
  • Customer Handling.


What you need to apply for this position:

  • First degree in a technical discipline.
  • Excellent command of written and spoken English.
  • Quick thinking, and ability to learn on the job.
  • Excellent communication skills.

Why Join?

Careers at Sysco LABS

At Sysco LABS, we value our entrepreneurial spirit and openness the most. Our culture is non-hierarchical, encourages open communication and the free flow of ideas, and foster learning as an ongoing process.

We are headquartered in Silicon Valley with much of our engineering being carried out by Sysco LABS in Colombo. Although both teams are roughly thirteen hours apart, we coordinate like clockwork to ensure deadlines are met and results delivered.

Teams based in Colombo regularly visit the Redwood City office, giving them an opportunity to experience the Silicon Valley culture first hand and meet the restaurants that use the products we build.