Associate Technical Lead /Technical Lead/ Senior Technical Lead – Cloud Services (AWS, GCP and Azure)

Location: Colombo, Sri Lanka
Published on: 27 October 2021
Job Type: Full Time

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 58,000 associates, the company operates approximately 343 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2021 that ended July 3, 2021, the company generated sales of more than $51 billion. 

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries. 

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers. 

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more. 

Sysco Corporation is a multi-cloud organization, and we are currently on the lookout for a competent, self-motivated Associate Technical Lead /Technical Lead/ Senior Technical Lead – Cloud Services (AWS, GCP and Azure) for our global Cloud Services team. As a member of Sysco’s Cloud Services team, you will be managing AWS, GCP and Azure environments, bring in engineering best practices, lead changes and inspire teams towards delivery excellence at Sysco.

The Role:  

  • Lead our multi-cloud infrastructure operations transformation process by implementing tools and processes for the creation of infrastructure, environment provisioning, deployment, and proactive monitoring.
  • Be a leader and provide direction to team members in meeting project deadlines and make sure project objectives are met while escalating any risks and concerns to management in a timely manner and ensure team’s highest standards are maintained.
  • Guide and mentor junior team members and always keep the lookout for cloud related technologies/trends and improve our knowledge-base and engineering standards through documentation.
  • Collaborate with product engineering teams to design, develop, operate, and maintain secure, scalable, and highly available cloud environments with the lowest total cost of ownership.
  • Lead the cloud migration exercises while exceling in well-architected cloud infrastructure designs and best practices to promote cloud native solutions to product engineering teams instead of lift and shift.
  • Use engineering best practices to design and develop re-usable components and operational strategies to support our cloud operations including scalability, high-availability, performance, monitoring, backup, restoring, etc. 
  • Act as SME for Windows based workloads, providing solutions to problems, handling migrations, and troubleshooting any issues in a timely manner.
  • Work with tools such as Jenkins, Docker, Terraform, AWS Systems Manager, Cloud Formation, and Kubernetes for cloud operation work on AWS, GCP and Azure.
  • Establish standards and support the cloud infrastructure patch management process.
  • Ensure the security and compliance of all Sysco’s infrastructure, data, applications, and configurations. 
  • Monitor and proactively manage systems and application issues and be part of a 24×7 roster providing infrastructure support to product engineering teams. 

The Profile: 

  • You should be able to demonstrate expertise in one or many of the Cloud Providers including Google Cloud, Amazon Web Services (AWS), or Microsoft Azure.
  • Should have a successful track record in designing, implementing, and supporting systems and infrastructure in a cloud computing environment including multi-cloud hybrid architectures.
  • Solid understanding of different cloud environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database & DR scenarios, security, and compliance.
  • Should possess advanced certifications in Microsoft Azure or Google Cloud or AWS and have a solid understanding of their services. 
  • A bachelor’s degree in Computer Science or equivalent.  MSc or relevant post-graduate qualifications will be an added advantage.
  • 5+ years of experience in similar capacity with one or many of the cloud vendors for the Associate Tech Lead position, 7+ years of experience for the Tech Lead Position and 9+ years of experience for the Senior Tech Lead position.
  • Certifications in Linux or Windows based Systems and 5+ years of proven experience as a Linux or Windows administrator will be an added advantage. 
  • Excellent knowledge on networking and containerization; certifications in networking will be an added advantage. 
  • Very good inter-personal skills, including the ability to work successfully in an Agile, DevOps team environment.
  • Very good understanding of scripting languages such as Ansible, Python, Bash and PowerShell. 
  • Very good leadership, project management and team management skills.
  • Knowledge on middle-tier applications including all web servers such as Apache, IIS, Nginx, RabbitMQ, Redis, and Mem-cache will be an added advantage.  
  • Strong oral, written, and presentation abilities; able to convey risk to all levels of the business, from executives, to operations and development teams. 
  • Previous experience in software development will be an added advantage.
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Why Join?

Careers at Sysco LABS

At Sysco LABS, we value our entrepreneurial spirit and openness the most. Our culture is non-hierarchical, encourages open communication and the free flow of ideas, and foster learning as an ongoing process.

We are headquartered in Silicon Valley with much of our engineering being carried out by Sysco LABS in Colombo. Although both teams are roughly thirteen hours apart, we coordinate like clockwork to ensure deadlines are met and results delivered.

Teams based in Colombo regularly visit the Redwood City office, giving them an opportunity to experience the Silicon Valley culture first hand and meet the restaurants that use the products we build.