Senior Manager – Process

Location: Colombo, Sri Lanka
Published on: 10 May 2018
Job Type: Full Time

Sysco LABS is the innovation arm of Sysco Corporation (NYSE:SYY), the world’s largest foodservice company. Sysco is the global leader in marketing, selling and distributing food products as well as equipment and supplies to the hospitality industry. Sysco serves over 500,000 customers through its team of over 65,000 associates and operates 300 distribution facilities across the globe.

Sysco LABS is re-imagining the global foodservice industry: our engineering teams based out of Colombo, Sri Lanka, Redwood City, CA and Austin and Houston TX, will innovate across the entire supply chain – sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, delivery of food and supplies to Sysco’s global network – culminating in the in-restaurant dining experience for the end-customer. Operating with the agility and efficiency of a tech–startup and backed by the domain expertise of the industry leader, Sysco LABS is poised to revolutionize one of the biggest industries in the world.


We are currently on the lookout for a Senior Manager – Process to join our team.


What you will be responsible for:

  • Being an Agile and DevOps evangelist in helping build high-performance teams.
  • Directly working with the Project Management Office in defining, designing and implementing an organization wide Agile and process improvements strategy.
  • Being a thought leader, coach and a change agent who is able to ensure Agile principles and concepts are understood and adhered to by the teams consistently.
  • Leading initiatives for engineering process improvements, while coordinating with multiple divisions and teams.
  • Creating and executing training programs on agile / process improvements across the organization.
  • Observing Agile teams to identify coaching needs for continuous improvement of individuals and teams on a regular basis.


What you need to have to apply for this position:

  • A Bachelor’s Degree or equivalent qualification and 10+ years of industry experience
  • Minimum 3 – 4 years of experience in a similar role.
  • 4+ years of work experience in an Agile software development environment.
  • Experience in communicating, planning and effecting change at leadership, portfolio, program, and team levels.
  • Expert knowledge of agile methodologies & practices (i.e., Scrum, Kanban, Lean and SAFe).
  • Strong knowledge of Software Engineering and Testing principles.
  • Expert knowledge in JIRA and Confluence.
  • Excellent influencing, written & verbal communication and presentation skills.
  • Strong analytical & problem solving ability.
  • Professional certifications such as PMP, PMI-ACP or CSM (Certified Scrum Master) would be an added advantage.
  • Thirst for learning and regularly updating knowledge. 


Why you should join Sysco LABS:

  • An attractive base compensation and benefits package which is comfortably above market rates.
  • The opportunity to work with high caliber individuals across the organization.
  • Technical training and softskills development programs.
  • Fast career growth, recognition and senior leadership opportunities for good performers.
  • Overseas travel and exposure to client environments based on business requirements.
  • A flexible, diverse and entrepreneurial work environment, and a fun work culture that celebrates success regularly.
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Why Join?

Careers at Sysco LABS

At Sysco LABS, we value our entrepreneurial spirit and openness the most. Our culture is non-hierarchical, encourages open communication and the free flow of ideas, and foster learning as an ongoing process.

We are headquartered in Silicon Valley with much of our engineering being carried out by Sysco LABS in Colombo. Although both teams are roughly thirteen hours apart, we coordinate like clockwork to ensure deadlines are met and results delivered.

Teams based in Colombo regularly visit the Redwood City office, giving them an opportunity to experience the Silicon Valley culture first hand and meet the restaurants that use the products we build.