CAKE Guest Manager

CAKE Guest Manager

The CAKE Guest Manager module allows a restaurant to manage the end-to-end customer experience through key integrations at all major touch points. Customers can order online, a dynamic waitlisting process with personalized notifications keep customers informed of their seating availability, and built-in analytics allow repeat customer recognition and preference pattern analysis.

Innovation

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  • Mobile solution that can be deployed on existing tablet and smartphone infrastructure
  • Restaurant reservations through web and app, integrated with the CAKE POS
  • Layout builder for restaurant floor plan visualization. Supports UI based notifications and alerts for waiters
  • Customer wait-list management with seating availability updates
  • SMS and App notification based customer communication
  • Projected wait-times vs actual wait-time analysis, customer lifecycle value identification, repeat customer frequency analysis, waiter performance measurement and similar, built in business intelligence

Associated Products

Guest Manager App

Guest Manager App

Turn a smartphone into an online, real-time restaurant management tool

Consumer Mobile App

Consumer Mobile App

Turn a smartphone into an online, real-time restaurant management tool