THE BIG PICTURE
Sysco LABS is the captive innovation center for Sysco Corporation (NYSE:SYY), a Fortune 100 company and the world’s largest foodservice provider with 71,000+ associates, 330+ distribution centers and over 725,000 customers in 90 countries. For fiscal 2023 that ended July 1, 2023, Sysco generated over $76 billion in sales.
Sysco LABS powers Sysco’s farm-to-fork operations and our technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.
Our technology ecosystem spans 600+ applications, monitoring and incident management across 10,000+ servers, multi-cloud – multi-platform event streaming and microservices architecture, and enterprise-grade systems that power a catalog of over 1.4 million products, 330+ distribution centers and a fleet of 14,000 IoT-enabled delivery trucks, and more.
Everything we do at Sysco LABS supports Sysco’s Purpose of ‘Connecting the world to share food and care for one another’, and our technology directly impacts millions of food consumers in a trillion-dollar, global industry.
THE OPPORTUNITY
We are currently on the lookout for an Associate Agile Coach to join our Delivery Excellence team which is responsible for defining Delivery Excellence across the organization. The ideal candidate will possess a sound understanding of Agile delivery to collaborate, lead change, and inspire teams towards excellence in delivery within an agile environment.
RESPONSIBILITIES
- Helping teams to “be more agile” rather than “do agile” by being an advocate for Agile and DevOps
- Directly working with the Senior Manager – Delivery Excellence to define, design and implement an organization-wide Agile improvements strategy
- Assisting teams with adhering to Agile practices by performing periodic checks based on assessing Agile maturity and publishing the same to measure improvement over time
- Observing teams by getting hands-on in the team agile ceremonies, agile artifacts in Jira, etc., to arrive at identifying potential areas for improvements
- Focusing on coaching rather than simply solving team issues and challenges, this will include the facilitation of workshops and brainstorming sessions
- Acting as a SME on Scrum, Kanban, SAFE and other agile methodologies to help teams adopt the best practices for enterprise software development
- Running time-bound agile coaching engagements with eligible teams requiring coaching, showing OKR or measurable results where possible
- Leading change and inspiring teams to change their mindset and performing a culture shift to build better collaboration within and between teams
- Supporting running training programs on Agile across the organization
REQUIREMENTS
- Must be passionate about delivery excellence within software development, and able to support teams to deliver greater value for Sysco with high productivity and quality
- A Bachelor’s Degree or equivalent qualification with 5+ years of industry experience working in Agile software development environment
- A minimum of 2 years of experience in a Project Manager role with hands-on experience playing a Scrum Master role
- Expert knowledge in Agile methodologies and practices (eg; Scrum, Kanban)
- Strong knowledge of software engineering and testing principles, and high analytical and problem-solving capabilities
- Hands-on experience in JIRA
- Professional certifications such as PMI-ACP, CSM, CSPO, A-CSM
- Coaching certifications such as ICP-ATF, ICP-ACC, CTC would be advantageous
- Prior experience coaching in one or more organizations, contributing to significant improvements in self-managed agile teams through coaching techniques would be an added advantage
- Demonstrating awareness of the difference between coaching and consulting and when to use which, also having facilitated workshops to scrum teams as part of coaching engagements
- Experience in championing causes and being a change agent
- The ability to collaboratively work across different teams and influencing without authority
BENEFITS
- US dollar-linked compensation
- Performance-based annual bonus
- Performance rewards and recognition
- Agile Benefits - special allowances for Health, Wellness & Academic purposes
- Paid birthday leave
- Team engagement allowance
- Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
- Overseas travel opportunities and exposure to client environments
- Hybrid work arrangement
Sysco LABS is an Equal Opportunity Employer.
