Sysco LABS is the captive innovation center for Sysco Corporation (NYSE:SYY), a Fortune 100 company and the world’s largest foodservice provider with 71,000+ associates, 330+ distribution centers and over 725,000 customers in 90 countries. For fiscal 2023 that ended July 1, 2023, Sysco generated over $76 billion in sales.

Sysco LABS powers Sysco’s farm-to-fork operations and our technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

Our technology ecosystem spans 600+ applications, monitoring and incident management across 10,000+ servers, multi-cloud – multi-platform event streaming and microservices architecture, and enterprise-grade systems that power a catalog of over 1.4 million products, 330+ distribution centers and a fleet of 14,000 IoT-enabled delivery trucks, and more.

Everything we do at Sysco LABS supports Sysco’s Purpose of ‘Connecting the world to share food and care for one another’, and our technology directly impacts millions of food consumers in a trillion-dollar, global industry.


We are on the lookout for a Product Manager with experience working with multiple teams who deliver enterprise-grade solutions that are leading the foodservice industry.


  • Liaising with the onsite product teams to identify strategic priorities and define high-level scope for each feature
  • Working closely with delivery/product/engineering heads and conducting R&D based on the strategic product roadmap, elaborating on the requirements by comparing and analyzing competitor products and producing effective business solutions
  • Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and product engineering teams
  • Overseeing the business design of the features including user experience impact and defining success criteria
  • Coordinating approval processes and clearly and confidently articulating user, business and functional requirements to all concerned stakeholders including the management team, software engineering team and quality assurance team
  • Proactively resolving open issues and working with the delivery teams to address key defects
  • Acting as the conduit between the product and delivery teams and ensuring high-level requirements are translated into the level of detail required
  • Effectively planning, managing and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution 
  • Managing functional test suites and coordinating in-house training and product demos


  • Bachelor’s Degree in IT, Engineering, Management or Finance; a Master’s Degree will be an added advantage
  • Professional Certifications such as CBAP/PMP/ACP/CSPO will be an added advantage 
  • 5+ years’ experience in a similar role
  • Experience with working in software models; mainly Agile, RUP and waterfall models
  • Ability to interface with onsite staff and function as the single point of contact for requirements
  • A passion for innovative product design and the ability to foresee business trends
  • Excellent logical and analytical skills, with a strong eye for detail
  • Excellent communication skills, particularly written and spoken English and proven experience in writing user stories, use cases and detailed software requirements specification
  • Must be curious and possess the ability to acquire domain and technical knowledge rapidly
  • Excellent interpersonal and negotiation skills
  • Strong leadership, management and organization skills including the ability to ensure schedules are met with a strong focus on quality


  • An attractive base compensation package comfortably above market rates
  • Performance rewards and recognition
  • Comprehensive healthcare coverage
  • A health and wellness allowance
  • A team outing allowance
  • Paid birthday leave
  • Learning and development allowance
  • Overseas travel opportunities and exposure to client environments
  • A progressive culture that promotes work-life harmony and personal development

Sysco LABS is an Equal Opportunity Employer.

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At Sysco LABS, we always go the extra mile but know when to have some fun too - we never pass up an opportunity to celebrate or let our hair down and understand the importance of play in helping us do our best work.