What you will be responsible for:

  • Production support: Providing security support for the Workday platform which includes Core HCM, Compensation, Talent, Payroll and Absence, but not limited to, researching, and resolving security problems with Workday and/or issues with business processes plus recommendations of alternate solutions. Troubleshooting any system issues and ensures appropriate parties are involved to resolve issue.
  • Functional Support: Leading and supporting Workday security change management as well as enhancements, inquiries, errors, and data issues. Assisting Workday team members and system users with issues associated with the HR systems by investigating problems and resolving or providing detailed recommendations on resolutions.
  • Manage system updates: Evaluating security impacts to system upgrades and modifications.
  • Advanced reporting: Creating reporting to support improvement opportunities as well as security audits.
  • Subject matter expert: Participating in projects, advising on Workday security impacts, design, and implementation.
  • Troubleshoots: BT HR-related Workday security tickets via ServiceNow.

What you need to have to apply for this position:

  • A Bachelor’s degree in Information Technology, Human Resources, or a related field
  • A minimum of 3-5 years of technical and operational knowledge of HRIS systems and applications
  • Experience with configuration, implementation, and support on HRIS systems
  • Experience with Workday Implementation and Support would be an added advantage
  • Superior written and verbal communication skills
  • The ability to communicate in user-friendly, non-technical terms, sound ideas, and solutions to end-users on HR systems-related questions, tasks, projects, and reports
  • The ability to work with multiple business and BT teams to accomplish common end goals

Why you should join Sysco LABS:

  • An attractive base compensation and benefits package which is comfortably above market rates
  • The opportunity to work with high-caliber individuals across the organization
  • Technical training and soft skills development programs
  • Fast career growth, recognition, and senior leadership opportunities for good performers
  • A flexible, diverse, and entrepreneurial work environment, and a fun work culture that celebrates success regularly

Sysco LABS is the captive innovation center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 associates, the company operates 333 distribution facilities worldwide and serves more than 700,000 customer locations. For fiscal 2022 that ended July 3, 2022, the company generated sales of more than $68 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is transforming one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire foodservice journey – from the enterprise-grade technology that enables Sysco’s business, to the technology that revolutionizes how Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

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At Sysco LABS, we always go the extra mile but know when to have some fun too - we never pass up an opportunity to celebrate or let our hair down and understand the importance of play in helping us do our best work.