THE BIG PICTURE
Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion.
Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.
Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.
Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.
THE OPPORTUNITY
We are currently on the lookout for an Associate Team Lead - People Operations (Learning & Development) to join our team.
RESPONSIBILITIES
Training Program Development & Delivery
- Designing, developing, and delivering technical and professional development training programs
- Conducting needs assessments to identify skill gaps and create learning solutions
- Facilitating both in-person and virtual training sessions effectively
Learning Content Design
- Developing engaging instructional materials, including e-learning modules, videos, manuals, and job aids
- Leveraging instructional design principles and technology to enhance learning experiences
Technical Training Implementation
- Collaborating with subject matter experts (SMEs) to design and update technical training programs
- Ensuring training materials align with the latest industry trends and technologies
Learning Analytics & Evaluation
- Measuring the effectiveness of training programs through assessments, feedback, and performance metrics
- Using data insights to continuously improve learning interventions
L&D Technology & Platforms Management
- Managing the Learning Management Systems (LMS) and ensure seamless user experience
- Staying updated with new learning technologies and recommending innovative solutions
Stakeholder Collaboration
- Working closely with HR, business leaders, and technical teams to align training initiatives with organizational goals
- Supporting knowledge-sharing initiatives and mentorship programs
Employee Development & Coaching
- Assisting in career development planning by providing learning pathways for employees
- Conducting coaching sessions and mentorship programs to support employee growth
Compliance & Certification Programs
- Ensuring all training programs meet compliance and industry certification requirements
- Coordinating with external training providers when necessary
REQUIREMENTS
A Degree from a recognized foreign or local university
Should demonstrate emotional intelligence
4 - 6 years’ experience in people management; prior experience in Learning & Development will be an added advantage
Excellent people skills and the ability to negotiate with and manage stakeholders at diverse levels
Attention to detail, organizational skills, and the ability to function in a fast-paced environment
Excellent written and spoken communication skills
BENEFITS
US dollar-linked compensation
Performance-based annual bonus
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Paid birthday leave
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Overseas travel opportunities and exposure to client environments
Hybrid work arrangement
