Sysco LABS Sri Lanka

THE BIG PICTURE

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

THE OPPORTUNITY

Sysco Corporation is a multi-cloud organization, and we are currently on the lookout for a competent, self-motivated Associate Tech Lead/Tech Lead – Cloud Services for our Cloud Services team. As a member of Sysco’s Cloud Services team, you will be managing AWS, GCP and Azure environments, bringing in engineering best practices, leading changes and inspiring teams towards delivery excellence at Sysco.

RESPONSIBILITIES

Leading our multi-cloud infrastructure operations transformation process by implementing tools and processes for the creation of infrastructure, environment provisioning, deployment, and proactive monitoring
Collaborating with product engineering teams to design, develop, operate, and maintain secure, scalable, and highly available cloud environments with the lowest total cost of ownership
Leading the cloud migration exercises while excelling in well-architected cloud infrastructure designs and best practices to promote cloud native solutions to product engineering teams instead of lift and shift
Using engineering best practices to design and develop re-usable components and operational strategies to support our cloud operations including scalability, high-availability, performance, monitoring, backup, restoring, etc. 
Guiding and mentoring junior team members and always keeping a lookout for cloud related technologies/trends and improving our knowledgebase and engineering standards through documentation
Acting as SME for Linux or Windows-based workloads, providing solutions to problems, handling migrations, and troubleshooting any issues in a timely manner
Working with tools such as Jenkins, Docker, Terraform, AWS Systems Manager, Cloud Formation, and Kubernetes for cloud operation work on AWS, GCP and Azure
Establishing standards and support the cloud infrastructure patch management process
Ensuring the security and compliance of all Sysco’s infrastructure, data, applications, and configurations
Monitoring and proactively managing systems and application issues and being part of a roster covering 24x7 providing infrastructure support to product engineering teams

REQUIREMENTS

A Bachelor’s Degree in Computer Science or equivalent; MSc or relevant post graduate qualifications will be an added advantage
5+ years of experience in similar capacity for the associate tech lead position and 7+ years of experience for the tech lead position
Advanced certifications on one or many of the leading cloud vendors including Google cloud, Amazon Web Services (AWS), and Microsoft Azure and a solid understanding of their services
Must have a successful track record in designing, implementing, and supporting systems and infrastructure in a cloud computing environment including multi-cloud hybrid architectures
A solid understanding of different cloud environments, including hybrid scenarios, optimizing cost/capacity ratios, proper monitoring, scaling, implementing, and validating database & DR scenarios, security, and compliance
Certifications on Linux based Systems and 5+ years of proven experience as a Linux administrator
A very good interpersonal skills, including the ability to work successfully in an Agile, DevOps team environment
An excellent understanding of scripting languages such as Ansible, Python, Bash and PowerShell
Excellent knowledge of networking and containerization
Knowledge of middle-tier applications including all web servers such as Apache, IIS, Nginx, RabbitMQ, Redis, and Mem-cache will be an added advantage
Strong oral, written, and presentation abilities, able to convey risk to all levels of the business, from executives to operations and development teams
Certifications in the areas of Windows, Linux, or Networking will be an added advantage
Previous experience in software development will be an added advantage

BENEFITS

US dollar-linked compensation
Performance-based annual bonus
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Paid birthday leave
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Overseas travel opportunities and exposure to client environments 
Hybrid work arrangement