Sysco LABS Sri Lanka

THE BIG PICTURE

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 76,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024 that ended July 1, 2024, the company generated sales of more than $78.8 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

THE OPPORTUNITY

We are currently on the lookout for a Manager – HR Operations & Rewards to join our team.

RESPONSIBILITIES

Compensation and Benefits:

Managing and administering all compensation programs, including job evaluations, salary surveys, and incentive plans
Overseeing the annual merit increase and bonus payout processes
Managing and administering employee benefits programs, including health insurance, retirement plans, agile benefits, and paid time off
Ensuring compliance with all applicable laws and regulations related to compensation and benefits
Analyzing compensation and benefits data to identify trends and making recommendations for improvements
Benchmarking compensation and benefits programs against industry best practices

HRIS Management (Workday):

Serving as the primary administrator for the Workday HRIS system
Managing all aspects of the HRIS, including data entry, reporting, and system maintenance
Ensuring data integrity and accuracy within the HRIS
Providing training and support to employees on the use of the HRIS
Stay up-to-date on Workday updates and new features

Compliance and Risk Management:

Ensuring compliance with all applicable labor laws and regulations in Sri Lanka
Managing the ISO Risk Tracker and ensuring compliance with Business Continuity Plan (BCP) standards
Conducting regular audits to ensure compliance with all applicable policies and procedures
Staying informed of changes in labor law and regulations and update policies and procedures accordingly

Data Management and Reporting:

Managing employee data and ensuring accuracy and confidentiality
Generating regular and ad-hoc reports on HR metrics, including compensation, benefits, and turnover
Analyzing data to identify trends and make recommendations for improvements
Developing and maintaining dashboards to track key HR metrics

HR Operations - Recruitment:

Managing relationships with the labor department and ensuring compliance with EPF (Employees' Provident Fund) registration requirements
Conducting background verification checks for new hires
Preparing and issuing appointment letters to new employees
Coordinating with relevant departments to ensure smooth onboarding of new hires

Employee Transfers:

Managing employee transfers, both locally and regionally
Ensuring compliance with all applicable laws and regulations related to employee transfers
Coordinating with relevant departments to ensure smooth transitions for employees

Other Duties:

Participating in the development and implementation of HR policies and procedures
Providing support to the Senior Director People Operations on various projects
Performing other duties as assigned

REQUIREMENTS

A Bachelor’s Degree in Human Resources Management, Business Administration, or a related field
7+ years of experience in a Human Resources role, with at least 3 years in a Rewards or Compensation and Benefits role
A strong understanding of Sri Lankan labor law and regulations
Experience managing HRIS systems, preferably Workday
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Must be proficient in the use of the Microsoft Office Suite

PREFERRED QUALIFICATIONS

A Master’s Degree in Human Resources Management or a related field
Experience working in a multinational company
Professional certification in Human Resources (e.g., SHRM-CP, SHRM-SCP)
Experience with ISO Risk Tracker and Business Continuity Plan (BCP) standards

KEY COMPETENCIES

Communication: Excellent written and verbal communication skills, with the ability to effectively communicate with employees at all levels
Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze data and identify trends
Attention to Detail: Meticulous attention to detail and accuracy
Organizational Skills: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
Interpersonal Skills: Excellent interpersonal skills, with the ability to build relationships and work effectively with others
Leadership: Proven ability to lead and motivate a team
Ethical Conduct: Strong ethical conduct and commitment to confidentiality

BENEFITS

US dollar-linked compensation
Performance-based annual bonus
Performance rewards and recognition
Agile Benefits - special allowances for Health, Wellness & Academic purposes
Paid birthday leave
Team engagement allowance
Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws
Overseas travel opportunities and exposure to client environments 
Hybrid work arrangement