The Role:

  • Liaising with the onsite product teams to identify strategic priorities and define high-level scope for each feature
  • Working closely with delivery/product/engineering heads and conducting R&D based on the strategic product roadmap, elaborating on the requirements by comparing and analyzing competitor products and producing effective business solutions
  • Analyzing requirements and converting them to quality business solutions and effectively documenting and communicating them to project and product engineering teams
  • Overseeing the business design of the features including user experience impact and defining success criteria
  • Coordinating approval processes and clearly and confidently articulating user, business and functional requirements to all concerned stakeholders including the management team, software engineering team and quality assurance team
  • Proactively resolving open issues and working with the delivery teams to address key defects
  • Acting as the conduit between the product and delivery teams and ensuring high-level requirements are translated into the level of detail required
  • Effectively planning, managing and delivering requirements/BA tasks and activities and meeting the required project deadlines and targets with a strong focus on the quality of the product/solution 
  • Managing functional test suites and coordinating in-house training and product demos

The Profile:

  • Bachelor’s Degree in IT, Engineering, Management or Finance; a Master’s Degree will be an added advantage
  • Professional Certifications such as CBAP/PMP/ACP/CSPO will be an added advantage 
  • 5+ years’ experience in a similar role
  • Experience with working in software models; mainly Agile, RUP and waterfall models
  • Ability to interface with onsite staff and function as the single point of contact for requirements
  • A passion for innovative product design and the ability to foresee business trends
  • Excellent logical and analytical skills, with a strong eye for detail
  • Excellent communication skills, particularly written and spoken English and proven experience in writing user stories, use cases and detailed software requirements specification
  • Curiosity and the ability to acquire domain and technical knowledge rapidly
  • Excellent interpersonal and negotiation skills
  • Strong leadership, management and organization skills including the ability to ensure schedules are met with a strong focus on quality

Why you should join Sysco LABS:

  • An attractive base compensation and benefits package which is comfortably above market rates
  • The opportunity to work with high-caliber individuals across the organization
  • Technical training and soft skills development programs
  • Fast career growth, recognition and senior leadership opportunities for good performers
  • Overseas exposure to client environments
  • A flexible, diverse and entrepreneurial work environment, and a fun work culture that celebrates success regularly

Sysco LABS is the captive innovation center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 associates, the company operates 333 distribution facilities worldwide and serves more than 700,000 customer locations. For fiscal 2022 that ended July 3, 2022, the company generated sales of more than $68 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is transforming one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire foodservice journey – from the enterprise-grade technology that enables Sysco’s business, to the technology that revolutionizes how Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

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Life @ Sysco LABS
At Sysco LABS, we always go the extra mile but know when to have some fun too - we never pass up an opportunity to celebrate or let our hair down and understand the importance of play in helping us do our best work.