Sysco LABS is the captive innovation center for Sysco Corporation (NYSE:SYY), a Fortune 100 company and the world’s largest foodservice provider with 72,000+ associates, 330+ distribution centers and over 725,000 customers in 90 countries. For fiscal 2023 that ended July 1, 2023, Sysco generated over $76 billion in sales.

Sysco LABS powers Sysco’s farm-to-fork operations and our technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.

Our technology ecosystem spans 600+ applications, monitoring and incident management across 10,000+ servers, multi-cloud – multi-platform event streaming and microservices architecture, and enterprise-grade systems that power a catalog of over 1.4 million products, 330+ distribution centers and a fleet of 14,000 IoT-enabled delivery trucks, and more.

Everything we do at Sysco LABS supports Sysco’s Purpose of ‘Connecting the world to share food and care for one another’, and our technology directly impacts millions of food consumers in a trillion-dollar, global industry.


We are currently on the lookout for a Scrum Master/Project Manager to join our team and work with a team of technologists developing enterprise-grade solutions.


  • Being the project facilitator who guides cross-functional teams in executing the principles of the Scrum framework practiced by Sysco LABS
  • Ensuring all projects are delivered on time and within scope
  • Driving all Scrum ceremonies including, effective planning sessions, daily stand-ups, and retrospectives and promoting team ownership
  • Removing impediments that prevent a team from completing the work it has committed for a given sprint
  • Reviewing the progress, identifying risks/issues, and working with stakeholders resolve them to achieve sprint commitments
  • Performing risk management to minimize project risks
  • Providing experience and insights for the Product Manager and team in the creation and ongoing management of the product backlog
  • Providing insight into the priorities, through an understanding of technical issues, and identifying dependencies on other teams and finding ways to close gaps in execution
  • Coaching new joiners to the team to bring them up to speed on the agile processes practiced by the team. Identifying gaps in knowledge and working with the leadership to address them effectively
  • Bringing in suggestions to continuously improve the productivity of the team. Working closely with other process governing teams to make sure the team’s metrics are accurately reflected in various dashboards


  • 3-5 years of experience in the role of a Scrum Master in an agile environment
  • A Bachelor’s Degree in IT; a Master’s Degree will be an added advantage
  • Professional certifications such as CSM (Certified Scrum Master) or ACP (Agile Certified Practitioner) are a must and certifications such as PMP will be an added advantage
  • A strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks
  • A strong understanding of agile Project Management Tools such as Atlassian, JIRA, Confluence, Smartsheet and MS Project
  • Business domain knowledge and a technical background will be highly advantageous
  • Excellent stakeholder management and communication skills together with a commitment to all-round quality - Previous experience in software development will be an added advantage


  • An attractive base compensation package comfortably above market rates
  • Performance rewards and recognition
  • Comprehensive healthcare coverage
  • A health and wellness allowance
  • A team outing allowance
  • Paid birthday leave
  • Learning and development allowance
  • Overseas travel opportunities and exposure to client environments
  • A progressive culture that promotes work-life harmony and personal development

Sysco LABS is an Equal Opportunity Employer.

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Life @ Sysco LABS
At Sysco LABS, we always go the extra mile but know when to have some fun too - we never pass up an opportunity to celebrate or let our hair down and understand the importance of play in helping us do our best work.