Sysco LABS Sri Lanka

The Role:

Own and manage requirement analysis, validation, and verification by analyzing requirements and convert them to quality business solutions, effectively documenting and communicating them to project and product teams.
Work closely with delivery/product heads and conduct R&D based on the strategic product roadmap, eliciting requirements through group discussions, meetings with technical and business counterparts, walkthroughs, and document analysis.
Coordinate approval processes and clearly and confidently articulate user, business, functional, and non-functional requirements to all concerned stakeholders including the management team, software engineering team, and quality assurance team.
Create, detail out, and maintain JIRA tickets (Epics, Stories, Tasks, Bugs) and Confluence spaces accordingly.
Act as the conduit between the product and delivery teams and ensure high-level requirements are translated into the level of detail required.
Effectively plan, manage, and deliver requirements/BA tasks and activities, and meet the required project deadlines and targets with a strong focus on the quality of the product/solution.
Manage functional test suites and coordinate in-house training and product demos.

The Profile:

Bachelor’s degree in IT, management, economics, or finance; a master’s degree will be an added advantage.
2 - 4 years’ experience in a similar role.
Knowledge/ prior experience working with SQL and APIs.
Experience working with software models - mainly Agile, RUP, and waterfall models, and proven experience in writing user stories, use cases, and detailed software requirement specifications.
Professional certifications such as CBAP/PMP/ACP will be an added advantage.
Prior experience/exposure on Cloud technologies will be a plus.
Able to demonstrate initiative and work with minimum supervision.
Experience in requirements gathering through direct interaction with business users/in a workshop environment and prioritizing work accordingly e.g., MOSCOW.
Excellent communication skills (both written and verbal) required; there will be a significant amount of time interacting with business users.
Excellent interpersonal, articulation, presentation, negotiation, and business engagement skills to develop effective relationships across the business, technology, and wider change management community.
Should have strong analytical, problem-solving, management, and organization skills, including the ability to ensure schedules are met with a strong focus on quality.

Sysco LABS is the captive innovation arm of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco is a Fortune 500 company and the global leader in selling, marketing, and distributing food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 58,000 associates, the company operates approximately 343 distribution facilities worldwide and serves more than 650,000 customer locations. For fiscal 2021 that ended July 3, 2021, the company generated sales of more than $51 billion.

Operating with the agility and tenacity of a tech–startup, powered by the expertise of the industry leader, Sysco LABS is perfectly poised to transform one of the world’s largest industries.

Sysco LABS’s engineering teams based out of Colombo, Sri Lanka and Austin and Houston, TX, innovate across the entire food service journey – from the enterprise grade technology that enables Sysco’s business, to the technology that revolutionizes the way that Sysco connects with restaurants and the technology that shapes the way those restaurants connect with customers.

Sysco LABS technology is present in the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network, the in-restaurant dining experience of the end-customer and much more.